Shipping And Returns
What is your return policy?
If you purchased at uqora.com: Due to the nature of our products, we do not accept returns or exchanges but our Customer Support team is always here to help make things right. If you purchased Uqora at uqora.com and you're not happy with your product
How long does shipping take within the United States?
Our goal is to ensure your Uqora order is received as soon as possible. Fulfillment is typically 12-24 hours after your order is placed. Orders placed on Saturday or Sunday will ship on Monday. Your order will typically arrive within 3-5 business day
Does Uqora ship outside of the United States?
We only ship to the United States and Canada at this time.
How long does it take for Canadian orders to arrive?
International orders shipping to Canada generally take up to 2 weeks to arrive. We don’t have any control over how long your package will be in customs. If you notice a delay in your shipping, please contact your local post office for further details
Are shipping fees included?
Yes, in the United States, shipping is free! For shipments being delivered to Canada, we charge $15.00 USD for shipping. Any extra duties that need to be applied will be shown at checkout.
Do you have a money-back guarantee?
Yes, we do have a 60-day money-back guarantee! We will issue you a refund within 60 days of your first purchase date (no need to return the product to us). You can find more details here: https://uqora.com/pages/refund-policy. Just email our Support