What is your return policy?Updated 2 months ago
If you purchased at uqora.com: Due to the nature of our products, we do not accept returns or exchanges but our Customer Support team is always here to help make things right. If you purchased Uqora at uqora.com and you're not happy with your products, we will issue you a refund within 60 days of your first order date (no need to return the product to us). Just reach out to our Customer Support team directly at [email protected] or through our contact form here with your order number and we would be happy to help!
If you purchased Uqora at CVS, Walgreens, or Amazon: You can find detailed information for each of these purchase places here. We are not able to process refunds for any items purchased at CVS, Amazon.com or Walgreens ourselves since we do not have any billing information for your order in our system. However, our team really wants to help you find success with Uqora! If you have questions about our products or need help finding the regimen that works best for you and your situation, please reach out to us. A Uqora Customer Support member can provide suggestions and a special discount.